About Us

Discover more about our story, purpose and what makes us different.

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The name Mercora reflects purpose, identity, and commitment. It is derived from two ideas:
“Merc” from Merchant/Merchandise, representing trade, enterprise, and economic participation; and
“Cora” from Core/Heart, representing strength, support, foundation, and lifeline.
Combined, Mercora signifies “The Heart of Trade.”


We position ourselves as a central partner in enabling compliant, competitive, and sustainable trade across sectors and regions. Through technical experience, professionalism, and strong industry understanding, Mercora provides credible, structured support that strengthens organizations and empowers economic participation.

We empower businesses, SMEs, regulators, and traders across Zambia, Africa, and beyond to meet regulatory, certification, accreditation, quality, and trade facilitation requirements. We walk with our clients from start to finish, offering independent audits, capacity building, trade facilitation, laboratory testing support, certification readiness, and financial solutions to strengthen business growth and compliance.

Beyond business, Mercora is committed to giving back through meaningful social impact. Our CSR activities support education, entrepreneurship, and wellness through SheCanDoMath STEAM empowerment , SheCanTrade SME empowerment , and our Wellness Book initiative that builds positive thinking and faith. We welcome corporate partners, donors, schools, institutions, and well-wishers to partner with us in driving empowerment, opportunity, and transformation across communities.

Vision

To be the heart of trade in Africa, enabling compliant, competitive, and empowered businesses that drive sustainable economic growth.

Mission

To support businesses, SMEs, regulators, and traders by providing end-to-end trade facilitation, compliance guidance, accreditation and certification readiness, capacity building, laboratory testing support, and financial empowerment — walking with clients from application to achievement.

Core Values

We are committed to excellence, integrity, competence building, empowerment, African trade growth, and sustainable business development. Our approach is simple — we partner with you, guide you, build your capacity, and ensure you are ready for regulatory, certification, accreditation and business success.

  • 1. Integrity

    We operate with transparency, accountability, and ethical responsibility in all our engagements.

  • 2. Excellence

    We uphold high professional standards, delivering quality, credible, and reliable services.

  • 3. Partnership

    We walk with our clients, building long-term relationships rather than offering one-off solutions.

  • 4. Empowerment

    We believe in strengthening capacity, confidence, and competence for sustainable growth.

  • 5. Inclusivity

    We support women, youth, SMEs, and underserved communities in trade and enterprise.

  • 6. Impact

    We measure success by the tangible growth, compliance, and transformation of our clients and communities.